Terms of Service

Effective date: October 5, 2026

1. Overview

These Terms of Service ("Terms") govern your use of datanephew (the "Service"), an MCP-based analytics assistant that connects to your web presence data (Google Analytics, Search Console, PageSpeed Insights, Business Profile, and other connected services) and makes it accessible through conversational AI assistants. By using the Service, you agree to these Terms.

2. Eligibility and your responsibilities

You must own, or have proper authorization to access, any analytics property, website, or account you connect to datanephew (for example, a GA4 property or Search Console site). You are responsible for the accuracy of the information you provide and for maintaining the security of your account credentials.

3. Acceptable use

You agree not to:

  • Reverse engineer, decompile, or attempt to extract the source code of the Service.
  • Resell, sublicense, or provide the Service to third parties without our written permission.
  • Use the Service to violate any applicable law or the terms of any third-party service you connect through it (e.g., Google's or Microsoft's API terms).

4. Changes to the Service

We are continually improving datanephew. Features, tools, and supported integrations may change, and some may be offered as early access before they are generally available. We may change or remove features as the product develops.

5. Plans, fees, and credits

Plans. The Analyst plan is free. The Owner and Pro plans are paid subscriptions, billed monthly or annually in advance at the price shown on our pricing page when you subscribe. Payments are processed by Stripe; we never see or store your full card number.

Cancellation. You can cancel a subscription at any time from your account's billing settings. When a subscription ends, your account returns to the Analyst plan. Cancellation takes effect at the end of the current billing period, and payments already made are not refunded.

Research credits. Premium Research features (such as keyword, competitor, and backlink research) use research credits, valued at $0.04 each.

  • Every new account receives 50 credits ($2.00) at signup. Signup credits do not expire.
  • Owner includes 500 credits ($20) and Pro includes 1,250 credits ($50) each calendar month. Included monthly credits are used before purchased credits, expire at the end of the month they were included for, and do not roll over.
  • On any plan, you can buy additional credits in blocks of 500 for $20. Purchased credits do not expire.
  • Credits have no cash value. Credit purchases are non-refundable.

Price changes. We will give you advance notice before changing the price of a subscription you already hold.

6. Disclaimer of warranties

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any data or recommendations provided will be accurate or complete.

7. Limitation of liability

To the maximum extent permitted by law, datanephew and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Service.

8. Termination

We may suspend or terminate your access to the Service at any time, with or without cause. You may stop using the Service and disconnect your accounts at any time.

9. Governing law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles.

10. Changes to these Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

11. Contact us

Questions about these Terms: support@datanephew.com