knowledge base265 articles
knowledge base/email & newsletters
glossary term

"Mailchimp: Audience, Tags & Segments"

Mailchimp calls its list an "Audience," and organizes people within it with tags and segments.

What it means

Mailchimp's term for your list is "Audience." Within an Audience, you can label people with tags (freeform labels you apply manually or by rule) and build segments (rule-based filters, similar to tags but defined by conditions like activity or purchase history).

Why it matters

Mailchimp historically charged based on total Audience size, including unengaged contacts, which pushed a lot of small businesses to clean their lists or split them across multiple Audiences — a decision that affects how your data is organized and how easy it is to compare performance across groups later.

ask datanephew

Does datanephew work with my Mailchimp data?

Yes — datanephew supports Mailchimp and reads your campaign performance directly, including opens, clicks, and bounces, without needing you to export anything.

Can datanephew tell me how a specific tag or segment is performing?

Ask datanephew to break down a recent campaign's performance by the tags or segments you've set up in Mailchimp — that shows you which slice of your Audience is actually engaging.